We’ve tested over 40 web hosting services, and SiteGround consistently makes a good impression, in terms of speed and value. It’s great to see them rise to the top to compete with the industry giants, especially since the company was founded in 2004 by a few friends who worked together in a university dorm room in Bulgaria.
Today, SiteGround has data centers in 5 countries, serves more than 800,000 domains worldwide, and has over 400 (still growing) employees.
They accumulate a lot of awards and are praised by many websites, but I must say that by far their biggest recognized achievement is being certified and affiliated with WordPress. In the words of WordPress, SiteGround is “one of the biggest and most powerful websites in the hosting world”.
But web hosting isn’t the only passion of the SiteGround founders. Company leaders believe that happy employees make customers happy (I can attest to that – they have excellent staff in charge of live chat with customers), so they work tirelessly to to create a fun atmosphere in the workplace, and as a result – people love working at SiteGround, as evidenced by the positive employee reviews on Glassdoor.
This is a company that equally shares enthusiasm for their employees, products, and customers!
So what about the data? Uptime like? Their competitive advantage over rivals?! Well, we know why you’re reading this, and rest assured we’ll have your questions answered. But before diving into all those interesting details, let’s talk about
SITEGROUND CAN LOAD PAGE 4 TIMES FAST
If you’re new to web hosting, you need to understand this: speed is everything.
It’s so important that shopping giants like Amazon can lose up to $1.6 billion a year if their website is delayed by just 1 second, that’s why you always see speed in the first place. number 1 on our priority list.
SiteGround understands that and has done a great job by cleverly combining software and hardware to keep the site light and loading fast!
They use SSD hard drives in all servers. If you haven’t heard of SSDs, the basic recap is that SSDs can transfer data very quickly – up to 30% faster than a regular hard drive. Content delivery can be quite sketchy online. If not optimized, the website you are viewing will load very slowly, making it look unprofessional and untrustworthy. That’s why SiteGround uses Cloudflare; The company is famous for having the most number of connections to Internet hubs worldwide. What does this mean for us? It means the content is transmitted more smoothly.
They also optimize the caching system using their own SuperCacher technology.
This technology stores data in the system’s RAM, allowing them to access the requested information more quickly and send it to the display using the most efficient route possible.
If you don’t quite understand after reading the above paragraph, don’t be confused – just know that this technology can improve speed by up to 40%. Last but not least they keep all the software up to date. So how does this affect speed? Old software runs the risk of not being compatible with newly updated software, causing unnecessary delays and problems. By updating every software, SiteGround keeps everything running like clockwork, helping servers run faster.
SERVER HAS FAST RESPONSE TIME WORLDWIDE
Server response time is a measure of how long it takes a server to respond to a request before it starts delivering content to the screen. Google recommends a server response time of less than 200ms, if it takes longer to load then page viewers will start to notice a delay.
With a worldwide average of 129.8 ms, SiteGround’s Cloud Plan performed well beyond our expectations! You just need to choose the data center closest to the target market for maximum efficiency.
UPTIME 100% FROM 2014
SiteGround guarantees us 99.99% uptime. We’ve been monitoring SiteGround’s uptime since 2014 to check if their guarantees are true, we check our test sites every 5 minutes using UptimeRobot. So far, SiteGround has never let us down!
SITEGROUND IS A MANAGED HOSTING WORDPRESS SERVICE
As mentioned in the introduction, SiteGround is one of the managed web hosting services recommended by WordPress. Getting introduced by WordPress is not easy; they had to perform thousands of support services, pass security and speed tests to get that recognition.
That recognition also comes with specific perks that other hosting companies don’t have, such as:
- Exclusive WordPress Support: SiteGround’s WordPress experts will assist with any issues you may have. They will take care of every little bit of technical issues.
- Activate the WP-CLI tool: This tool allows you to manage your WordPress sites using command prompt. With a bunch of command lines, you can upgrade your website, perform backups, publish new articles, and do most other common administrative tasks.
- Create a Staging environment with just 1 click: Sitting down to update each part of the website doesn’t sound very professional. That’s why the ability to update an entire website with just one click is invaluable to us.
- Activate Git: You can use the git platform you like, which allows you to work with other programmers. People actively choose Managed WordPress hosting service because of the convenience of this feature!
- Automatic update: SiteGround automatically updates the software in the system for the latest and greatest data transfer updates, so you never have to worry about speed or security issues!
EFFICIENT CUSTOMER SUPPORT
Outstanding customer support is testament to a reputable web hosting service, and the SiteGround support team certainly exceeds customer expectations.
Let’s take a look at the customer services they provide.
24/7 live chat, phone and ticket support (support request):
Our most used online chat feature. Whenever there’s a problem, we’ll ask their live chat group first. We never had to wait long and problems were usually resolved quickly. If live chat doesn’t work or if you prefer talking on the phone just pick up the phone and give them a call. You will never have to wait longer than 5 minutes to connect with someone, and if you submit a ticket, you will get a response within 10 minutes.
30-day priority support:
From the GrowBig plan and up, you get access to SiteGround’s 30-day priority support, where the Priority Support team will help quickly resolve any issues you may have. Tickets will be answered within minutes (instead of hours).
If you allow them, they can even access your system and provide remote support!
Articles that provide knowledge:
To help assist with any issues you may have, SiteGround’s excellent support team has posted thousands of helpful knowledge articles. You can access these articles at their knowledge base.
FREE DAILY BACKUP
SiteGround’s cloud and shared hosting options come with daily backups, so you don’t have to worry about starting over if you lose data. Daily backups are done automatically, so we can focus on growing the company without wasting time backing up data.
CONCLUSION: RECOMMENDED YOU TO USE SITEGROUND!
If you’ve run as many tests as we do – you’ll no doubt recognize that SiteGround is one of the most powerful web hosting services on the market. Speed is the most important factor for us as it is directly related to sales and of course SiteGround still makes a strong impression.
